Shopping guide
YOUR ZARA HOME ACCOUNT
At Zara Home you can shop as a registered customer.
Signing up is easy and your details will be saved in your account for future purchases.
CUSTOMER SERVICE
You can contact us via web chat, mobile app or email and you can find our details on our contact page.
If you wish to make a complaint, please find our online complaints book at the bottom of our website. You can click here to access.
MODIFYING OR CANCELLING YOUR ORDER
Please remember that you can only modify or cancel your order before it reaches the final stages of preparation for dispatch.
MY PRODUCT LIST
You can save your favourite items in your LIST and always have them to hand.
To use this option you must be a registered customer.
Save your favourite items in your LIST by clicking the heart icon on each item. You can create different LISTS and modify them.
You can make your LIST public and share it as a link with whoever you want by using the "Copy link" option.
If you decide to complete the purchase, you will need to add the items to the basket and follow the usual payment process.
